FAQ

Frequently Asked Question
1.Why do I have to trust you as some of my friends tell me that online purchase is not secure?
A) It is merely depend on reputation of a seller, check the feedbacks of my previous customers and go ahead when you feel comfortable. We will trying our very best to provide you the price and service which you can't get in normal biker accessories outlet.

2.Why your product price is cheaper when compare to other retail outlet?
A) Because as a online merchant, I didn't have to pay for rental, electricity bill and staff wages to get sales. So, I have converted the saving as discounts for you. This is a win-win situation.

3.Can I COD as I want to test the product before I purchase it?
A) Sorry, we able to provide you the better deal only if you purchase online. We sell most of ours accessories online. Online pricing and promotions is also limited to online purchase only.

4.Will the shipping rate the same if I buy in bulk?
A ) Ofcourse not, it will be a lot cheaper in shipping if you calculate in per-item basis. Moreover, if your purchase is more than RM400, the delivery is FREE. By the way, it is limited to items which price are advertised only.

5.Shall I expect more discount if I buy in bulk or if I am a good negotiator?
A) No, because the price I quoted is already discounted and all price shall assumed to be firm. You need not bargaining like your mum if you deal with me.

6.How can I tell if an item is in stock?
A) Drop me a e-mail bikerz.online@gmail.com or sms 012-3141 685 and stated the Brand, Model, Color/Pattern, Size and I will check for you ASAP.

7.Do you offer special prices for dealers/wholesalers?
A) At this time Bikerz.Online - Bikerz Accessories is strictly an online retailer. If you own a motorcycle/accessories store you are certainly welcome to order from us, however, the prices will be the same as the ones advertised online.

8.If I do not see something on your website, can you special order it?
A) This usually depends on the item itself, please email us bikerz.online@gmail.com or sms 012-3141 685. We will be able to give you information about your specific product.

9.Do you have size charts?
A) Yes we do, you will find them listed with categories of the products. These charts are a rough estimation and should only be used as a general guide. Because everyone are different, we cannot guarantee that the charts will work for everyone.

10.What if the sizing you recommended or chosen by me is not is not suited me or the quality is under my expectation?
A) You can always return the product for exchange or refund, please read our Return and Exchange Policy.